Microsoft Scenario Library Information Technology Conduct a security script analysis

Available with: Copilot for Security

Information Technology scenario: Conduct a security script analysis

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Scenario

Get assistance on script analyses

1. Analyze script

A security analyst identifies a potentially suspicious script that was found running on a corporate endpoint. Copilot for Security Standalone experience is used to reverse engineer the script.

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Copilot for Security

Prompt: Explain what this script does step by step and infer the intent. Also note any actions expressed that could be malicious in nature, including destructive activities, stealing of information, or changing of sensitive settings: <SNIPPET>

The analyst asks Copilot to assess whether the script is dangerous.

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Copilot for Security

Prompt: Is this script malicious?

The analyst checks the internet addresses involved to see if they are known threat actors.

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Copilot for Security

Prompt: Provide the reputation of any IPs or hostnames found.

The analyst checks to if there is any information available about the attack.

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Copilot for Security

Prompt: Are there any threat intelligence articles that reference the IOCs that were found? Show me the profiles of any threat actors referenced.

The analyst asks Copilot for help in responding to the threat.

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Copilot for Security

Prompt: What are the recommended policy changes to protect against this script?

Generate an incident report to document the incident and communicate with the leadership team.

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Copilot for Security

Prompt: Write me a report that summarizes the findings from the investigation. It should be suitable for a non-technical audience.

KPIs

Opportunity to impact key functional area KPIs

How Microsoft Copilot can help improve budget variance

Keep your budgets on track by improving employee and process efficiency.
Create internal feedback loop to identify cost saving areas:
  • Draft employee surveys focused on the value of resources utilized and ideas for cost savings
  • Analyze surveys to gain valuable insights into what makes employees happy or areas that need improvement within the organization

How Microsoft Copilot can help improve app usage rates

Create great onboarding experiences and collect and analyze feedback to improve user experiences
Create onboarding materials:
  • Use Copilot to draft training guides
  • Use Copilot to enhance employee handbooks
  • Generate news and announcements

How Microsoft Copilot can help improve the product adoption rate

Create great onboarding experiences and collect and analyze feedback to improve user experiences.
Create onboarding materials:
  • Use Copilot to draft training guides
  • Use Copilot to enhance employee handbooks
  • Generate news and announcements

How Microsoft Copilot can help improve NPS

Real-time AI assistance for faster issue resolution allows agents to focus on delivering high-quality service.
Incorporate feedback:
  • Rapidly analyze customer feedback
  • Quickly create recommendations
  • Swiftly update scripts and processes
  • Create communications to socialize the changes

How Microsoft Copilot can help reduce costs

Use the time savings gained from Copilot to bring activities in-house and reduce reliance on external resources.
Create internal feedback loop to identify cost saving areas:
  • Draft employee surveys focused value of resources utilized and ideas for cost savings
  • Analyze surveys to gain valuable insights into what makes employees happy or areas that need improvement within the organization

How Microsoft Copilot can help optimize service outage response

Copilot helps you work to get your services back up and running and maximize user satisfaction.
Respond to user complaint or inquiry:
  • Respond quickly to inbound emails
  • Access customer records for improved support
  • Gets answer fast by searching internal sites and documents

How Microsoft Copilot can help reduce average support ticket resolution time

Microsoft Copilot enhances customer support by integrating AI assistance into self-service and service desk workflows.
Increase support communications and follow up efficiency:
  • Have Copilot assist with emails inbound and outbound emails
  • Draft email comms and announcements with Copilot
  • Generate meeting notes and follow up items

The content in this example scenario is for demonstration purposes only. You should evaluate how Copilot aligns with your organization’s business processes, regulatory requirements, and responsible AI principles.