Microsoft Scenario Library Human Resources Manage internal job transitions​

Available with: Microsoft 365 Copilot and Copilot Studio

Human Resources scenario: Manage internal job transitions​

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Scenario

Organize and produce content for job transitions

1. Quickly screen candidates

Prompt Copilot to surface the most qualified candidates, referencing relevant documents and pulling in employee information from the HR system with a Copilot Studio agent.​

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Copilot Studio Agent

Benefit: Rapidly get up to speed on what candidates are most qualified for certain roles.

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Use Copilot to help schedule follow up interviews between candidates and hiring managers​.

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Microsoft 365 Copilot Chat2

Benefit: Streamline scheduling multiple candidates for interviews by asking Outlook to identify and schedule interviews.

Use Copilot in Word to create role-specific onboarding materials.

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Copilot in Word

Benefit: Reduce time to prepare, search, and summarize onboarding documents leading to increased employee satisfaction and helping employees’ reach productivity quickly.

Use Copilot in PowerPoint to generate learning paths according to individual roles, learning styles, and career goals.​

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Copilot in PowerPoint

Benefit: Keep training relevant to the audience by using Copilot to mine historical documents to update with relevant training content. As internal systems change training can adapt to it more quickly.

Analyze employee survey data with Copilot in Excel and summarize key findings to refine delivery and relevance.​

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Copilot in Excel

Benefit: Focus on overall employee satisfaction and onboarding experience by responding to feedback and refining onboarding and training.

Use Copilot in Word to generate reports for performance reviews.​

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Copilot in Word

Benefit: Compile data quickly and generate individual review reports to support the process.

KPIs

Opportunity to impact key functional area KPIs

How Microsoft Copilot can help average resolution times

Microsoft Copilot can help with self-service options for employees using HR systems which can reduce support requirements and increase employee satisfaction.​
Boost productivity​
  • Rapidly find information​
  • Diagnose problems faster​
  • Check for similar issues and resolutions​
  • Quickly send follow-up communications​

How Copilot can help reduce average issue resolution time​

Microsoft Copilot can help with lowering resolution times which in turn ​leads to increased productivity and higher employee satisfaction rates.​
Boost productivity​
  • Rapidly research service interactions​
  • Create first drafts faster​
  • Check for similar issues and resolutions​
  • Quickly send follow-up communications​

How Copilot can help increase benefit usage

Create improved interfaces for employees to learn about their benefits and improve registration processes.​
Create HR benefit campaign​
  • Generate news and announcements ​from your HR team or department​
  • Communicate policies and procedures for HR-related matters, such as benefits, payroll, performance, and compliance​

How Copilot can help improve eNPS scores

Employee Net Promoter Score (eNPS) is a valuable metric for assessing employee engagement. It measures how likely your employees are to recommend your organization as a great place to work to their friends or family. Microsoft Copilot plays a pivotal role in enhancing employee Net Promoter Scores (eNPS) by fostering a positive work environment and empowering employees.
Create internal feedback loop
  • Draft employee surveys
  • Analyze surveys to gain valuable
    insights employee sentiment

How Microsoft Copilot can help reduce onboarding time

Reducing ramp up time is beneficial for everyone. It boosts employee confidence and engagement. It helps shorten the learning curve allowing employees to make an impact sooner.
Create onboarding materials
  • Use Copilot to draft training guides
  • Use Copilot to enhance employee handbooks

How Microsoft Copilot can help employee turnover rates

Reducing the stress of everyday tasks by using Microsoft Copilot to reduce complexity and save time can help to improve employee satisfaction, which has been shown to improve retention.
Improve quality of internal materials and processes
  • Improve job descriptions for further role clarity
  • Improve company meetings with summarization and recap
  • Completely focus during the meeting

How Microsoft Copilot can help with hiring

Copilot can help HR streamline the hiring process by assisting with writing job descriptions, conducting interviews and drafting communications to candidates.
Improve quality of recruitment experience and materials
  • Improve job descriptions
  • Improve interviews with summarization and recap
  • Improve quality of emails and chats with candidates

The content in this example scenario is for demonstration purposes only. You should evaluate how Copilot aligns with your organization’s business processes, regulatory requirements, and responsible AI principles.