A day in the life of Matt Customs Agent

Begin the day by analyzing the latest batch of declarations filings to identify any discrepancies or cases of non-compliance.

Copilot in Excel

Discuss strategies for dealing with delinquent trader accounts and the implementation of new customs processes with the management and clearance team.

Copilot in Teams

Focus on in-depth analysis of accounts that have been flagged for potential issues to determine the necessary course of action.

Microsoft 365 Copilot Chat2

Prepare to brief the investigation team on upcoming actions and ensure that all team members are informed of their specific roles.

Copilot in PowerPoint

Catch up on correspondence to resolve outstanding queries and ensure clearance.

Copilot in Teams

Revise the collection forecasts based on recent in-person investigations and their projected impact on revenue.

Copilot in Excel