Microsoft Scenario Library Communications Authoring an internal communications post

Available with: Microsoft 365 Copilot

Communications scenario: Authoring an internal communications post

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Scenario

Using Copilot to draft an internal communications post

Collaborate to draft and review messages faster and improve quality of content.

1. Summarize email

Use Copilot in Outlook to summarize an email about a new internal tool that will be rolling out to your organization so you can craft an announcement post to the internal community you manage.

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Copilot in Outlook

Sample Prompt: Summarize the announcement email and extract the most important bullet points to understand the value-add of the new tool.

Prompt Copilot to research more about this tool and surface similar announcements so you can align your internal announcement with similar organization communications.

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Microsoft 365 Copilot Chat2

Sample Prompt: Search for announcements of new tools and review their tone and sentiment.

Prompt Copilot to generate a first draft of the awareness post, leveraging the research and pulling data from relevant emails about the tool.

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Microsoft 365 Copilot Chat2

Sample Prompt: Draft an awareness post about the new internal tool based on emails about the tool from the past few weeks.

Ask Copilot to provide several versions of the awareness post and choose your favorite one.

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Microsoft 365 Copilot Chat2

Sample Prompt: Generate new versions of the post to have a few options to consider.

Paste the copy into a Word document and use Copilot in Word to rewrite the post to match the writing style of your previous communications.

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Copilot in Word

Sample Prompt: Review this awareness post and look for gaps or sections that may be confusing for my audience. Then suggest updated copy.

Use Copilot in Word to draft the into and outro of the awareness post.

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Copilot in Word

Sample Prompt: Based on the content of the awareness post, draft a fun and engaging intro and outro for the comm that will get communicators excited about the new tool.

KPIs

Opportunity to impact key functional area KPIs

How Copilot can help create engaging content

Copilot can help create engaging, informative, and positive communications and experiences on social media ​to encourage dialogue with people and earn love for your brand.
Create posts
  • Social inspiration for posts on a chosen platform such as X, LinkedIn, Instagram, etc.
  • Adhere to existing guidelines and guardrails
  • Use relevant social hashtags, emoji, etc.
  • Language translation

How Copilot can help connect to and expand audiences

Copilot can help tailor messaging that resonates with different types of media and influencers.
Content creation
  • Ideate creative new ways to communicate
  • Tailored content to increase engagement and reach
  • Translation to expand global reach
  • Analyze effectiveness to update in real time

How Copilot can reduce the time to plan and execute

With its different capabilities, Copilot can streamline tasks, enable faster decision making and enhance cross team collaboration when multiple stakeholders are involved.
Task organization
  • Ensure critical tasks are addressed first
  • Track multiple deadlines

The content in this example scenario is for demonstration purposes only. You should evaluate how Copilot aligns with your organization’s business processes, regulatory requirements, and responsible AI principles.