Microsoft Scenario Library Manufacturing Simplify tasks for plant employees

Available with: Microsoft 365 Copilot Chat

Manufacturing scenario: Simplify tasks for plant employees

Back to Manufacturing Scenarios Download scenario guide

Scenario

Plant workers can complete a variety of tasks more easily with Copilot

1. Draft a shift summary

Provide a few brief details of what happened on the shift and ask Copilot to turn it into a shift report.

Microsoft Copilot icon

Microsoft 365 Copilot Chat1

Benefit: Save time on shift turnovers to focus on higher-value tasks.

Try in Prompt Gallery: End of day report

 

Documentation provided for a new procedure isn’t written very clearly. Ask Copilot to create a draft with simpler writing.

Microsoft Copilot icon

Microsoft 365 Copilot Chat1

Benefit: Ensure that everyone on the team has clear, understandable procedures.

Try in Prompt Gallery: Help me understand

The manual for a piece of equipment has gone missing.

Microsoft Copilot icon

Microsoft 365 Copilot Chat1

Benefit: Ask Copilot to find the required maintenance procedure.

When producing documentation of a safety incident use Copilot to ensure clarity and completeness.

Microsoft Copilot icon

Microsoft 365 Copilot Chat1

Benefit: Use Copilot to ensure that the report is well-written.

Try in Prompt Gallery: Improve your writing

When bringing up a sensitive topic with a manager in an email ask Copilot to write the first draft.

Microsoft Copilot icon

Microsoft 365 Copilot Chat1

Benefit: Get a first draft faster with Copilot by providing a few details and letting Copilot figure out the best way to say it.

Try in Prompt Gallery: Kickstart a draft

KPIs

Opportunity to impact key functional area KPIs

How Microsoft Copilot can help improve product time to market

Use Copilot capture customer needs and then support coordination of product development activities.
Boost productivity
  • Rapidly find information
  • Diagnose problems faster
  • Check for similar issues and resolutions
  • Quickly send follow-up communications

How Microsoft Copilot can help employee turnover rates

Retain critical plant and headquarters staff by improving the work/life balance of all workers by simplifying overhead tasks. Improve skilling to provide more growth opportunities and increase internal hiring.​
Improve quality of internal materials and processes
  • Improve job descriptions for further role clarity
  • Improve company meetings with summarization and recap
  • Completely focus during the meeting

How Microsoft Copilot can help customer satisfaction

Improve customer service performance with tailored LLMs for higher first-time call resolution. Improve customer communications whether through improved writing or improved call scripts.​
Incorporate feedback
  • Rapidly analyze customer feedback
  • Quickly create recommendations
  • Swiftly update scripts and processes
  • Create communications to socialize the changes

How Microsoft Copilot can help minimize scrap rate

Quickly identify quality issues by accessing and analyzing quality logs. Reduce the cost of any recall programs that are required with effective management and tailored responses.​
Speed problem resolution​
  • Rapidly find information​
  • Diagnose problems faster​
  • Check for similar issues and resolutions​
  • Quickly send follow-up communications​

How Microsoft Copilot can help supply chain performance

Use AI to generate evaluation criteria for new materials and suppliers. Review contracts to make the most effective deals and use AI analysis to evaluate supplier performance.
Speed data analysis and reporting​
  • Quickly analyze trends​
  • Generate informative charts​
  • Create strategy presentations ​

How Microsoft Copilot can help minimize production downtime

Use Copilot to analyze information from manufacturers apps to predict and prevent equipment failures, manage inventory levels and identify training that can help staff keep machines operating. 
Speed problem resolution​
  • Rapidly find information​
  • Diagnose problems faster​
  • Check for similar issues and resolutions​
  • Quickly send follow-up communications​

The content in this example scenario is for demonstration purposes only. You should evaluate how Copilot aligns with your organization’s business processes, regulatory requirements, and responsible AI principles.