Microsoft Scenario Library Manufacturing Optimizing asset management

Available with: Copilot Studio/GitHub and Azure AI Foundry

Manufacturing scenario: Optimizing asset management

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Scenario

Using Copilot for optimizing asset management

Analyze equipment data and maintenance schedules

1. Summarize production performance

A production manager needs to regularly monitor factory assets to quickly address potential inventory shortages and machine downtime.

Copilot Studio icon

Copilot Studio Agent

Benefit: Create a factory asset performance summary report highlighting the operational status of machinery, underperforming machine alerts, and schedule of upcoming maintenance.

Review and analyze a critical machine that is showing decreased efficiency that may be impacting production.

Copilot Studio icon

Copilot Studio Agent

Benefit: Create a table with detailed analysis of a specified machine that includes performance trends, predictive maintenance dates,  potential issues, and include recommended preemptive actions.

To confirm what the issue with the machine is, a diagnostic request must be made to generate a ticket for a diagnostic check.

Copilot Studio icon

Copilot Studio Agent

Benefit: Draft a message requesting a diagnostics check based on the analysis of the machine that can be pasted in a modal over Teams to generate a ticket and track the open item.

For materials processing the production manager tracks efficiency metrics and inventory levels to keep at optimal production rates.

Copilot Studio icon

Copilot Studio Agent

Benefit: Create a table showing efficiency metrics and inventory levels for manufacturing supplies highlighting potential material shortages or surpluses.

Based on inventory levels, the production manager needs to check available stock with their suppliers.

Copilot Studio icon

Copilot Studio Agent

Benefit: Provide an inventory report for the primary and back up suppliers that includes availability and pricing.  Draft a message that includes the inventory report requesting the order be placed with the desired vendor.

Looking for ways to improve maintenance efficiency, the production manager wants visibility into the mean time to repair (MTTR) for each machine.

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Copilot Studio Agent

Benefit: Show the MTTR metrics and include suggestions for improvements in processes, tools, preventative maintenance, or staff training that can improve response times and share with the team.

KPIs

Opportunity to impact key functional area KPIs

How Microsoft Copilot can help improve product time to market

Use Copilot capture customer needs and then support coordination of product development activities.
Boost productivity
  • Rapidly find information
  • Diagnose problems faster
  • Check for similar issues and resolutions
  • Quickly send follow-up communications

How Microsoft Copilot can help employee turnover rates

Retain critical plant and headquarters staff by improving the work/life balance of all workers by simplifying overhead tasks. Improve skilling to provide more growth opportunities and increase internal hiring.​
Improve quality of internal materials and processes
  • Improve job descriptions for further role clarity
  • Improve company meetings with summarization and recap
  • Completely focus during the meeting

How Microsoft Copilot can help customer satisfaction

Improve customer service performance with tailored LLMs for higher first-time call resolution. Improve customer communications whether through improved writing or improved call scripts.​
Incorporate feedback
  • Rapidly analyze customer feedback
  • Quickly create recommendations
  • Swiftly update scripts and processes
  • Create communications to socialize the changes

How Microsoft Copilot can help minimize scrap rate

Quickly identify quality issues by accessing and analyzing quality logs. Reduce the cost of any recall programs that are required with effective management and tailored responses.​
Speed problem resolution​
  • Rapidly find information​
  • Diagnose problems faster​
  • Check for similar issues and resolutions​
  • Quickly send follow-up communications​

How Microsoft Copilot can help supply chain performance

Use AI to generate evaluation criteria for new materials and suppliers. Review contracts to make the most effective deals and use AI analysis to evaluate supplier performance.
Speed data analysis and reporting​
  • Quickly analyze trends​
  • Generate informative charts​
  • Create strategy presentations ​

How Microsoft Copilot can help minimize production downtime

Use Copilot to analyze information from manufacturers apps to predict and prevent equipment failures, manage inventory levels and identify training that can help staff keep machines operating. 
Speed problem resolution​
  • Rapidly find information​
  • Diagnose problems faster​
  • Check for similar issues and resolutions​
  • Quickly send follow-up communications​

The content in this example scenario is for demonstration purposes only. You should evaluate how Copilot aligns with your organization’s business processes, regulatory requirements, and responsible AI principles.