Manufacturing scenario: Customer-led product design agent
AI can help customers translate their requirements into product designs and prototypes in minutes. Enabling them to find existing products or design customer products to meet their needs.
Customer reference: HARTING reduces design time from weeks to minutes
Available with: Azure AI Foundry Scenario level:
KPIs impacted
Time to market
Customer satisfaction
Value benefit
Revenue growth
Use Azure to build an agent to facilitate customer-led design
1. Customer input
Embed agent into a customer website with instructions to enter design requirements in natural language.
Copilot Studio Agent
Benefit: Enable customers to communicate requirements is a way that makes sense to them.
2. Search product catalog
The agent translates the design requirements into product specifications and searches the product catalog for matching products.
Copilot Studio Agent
Benefit: Customer can quickly find the product they need and quickly place an order. The site can offer detailed images and design specifications to help guide the decision.
3. Offer custom option
If there are no existing products that fit the design requirements offer to generate a design prototype for the customer.
Copilot Studio Agent
Benefit: Instead of immediately involving a technical resource use AI to develop a preliminary solution.
4. Refine the prototype
The customer can interact with the agent to request updates to the prototype design until it meets their needs.
Copilot Studio Agent
Benefit: Enable the customer to refine the design to meet their needs in a few minutes.
5. Finalize the design
A technical resource can now meet with the customer to finalize the design and use the agent to make any final updates.
Copilot Studio Agent
Benefit: Engineers can focus on complex tasks and research, while repetitive work is automated.
1Access Microsoft 365 Copilot Chat at m365copilot.com or the Microsoft 365 Copilot Chat mobile app and set toggle to “Web".
2Access Microsoft 365 Copilot Chat at mm365copilot.com, the Microsoft 365 Copilot Chat mobile app or the Microsoft 365 Copilot Chat app in Microsoft Teams, and set toggle to “Work”.
3Copilot agents allow Microsoft 365 Copilot to access your organization-specific apps. In the past, this would have required an API call to get data from a system of record. The content in this example scenario is for demonstration purposes only. You should evaluate how Copilot aligns with your organization’s business processes, regulatory requirements, and responsible AI principles.
The content in this example scenario is for demonstration purposes only. You should evaluate how Copilot aligns with your organization’s business processes, regulatory requirements, and responsible AI principles.
