Microsoft Scenario Library Nonprofit Expedite localization efforts ​for new program extensions

Available with: Microsoft 365 Copilot Chat

Nonprofit scenario: Expedite localization efforts ​for new program extensions

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Scenario

Using Copilot Chat, nonprofit employees can research best practices, draft multilingual content, simulate stakeholder feedback, and communicate progress—saving time, improving consistency, and ensuring programs resonate with diverse communities.

1. Research best practices

Before beginning a new localization effort, an employee leverages Copilot Chat to provide a summary of proven strategies, common pitfalls, and tips for adapting content to new languages and cultures.

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Microsoft 365 Copilot Chat1

Sample prompt: Summarize recent news and
research about local community needs for our new
program.

2. Brainstorm specific program expansion

After a best practices baseline has been set, the employee can research existing programs with Copilot Chat to accelerate planning and encourage innovative thinking.

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Microsoft 365 Copilot Chat1

Sample prompt: Brainstorm potential programs that could have the greatest potential to address the communities needs and discuss potential risks for each.

3. Create a localization checklist

To help the team localize program documents and outreach materials, Copilot Chat produces a step-by-step checklist covering translation, cultural adaptation, legal review, and stakeholder feedback, reducing the risk of missed details and compliance issues.

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Microsoft 365 Copilot Chat1

Sample prompt: Create a localization checklist for program documents and outreach materials, including translation, cultural adaption, legal review, and stakeholder feedback.

4. Draft multilingual communications​

With a hero program identified, the employee can now use Copilot Chat to help translate key program announcements, ensuring cultural relevance. Copilot Chat generates translations and suggests adjustments for tone and context— improving outreach and engagement.

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Microsoft 365 Copilot Chat1

Sample prompt: Translate this document to Spanish taking
into account that the target audience has mostly immigrated
from Venezuela.​

5. Simulate stakeholder review

To prepare materials for stakeholder review, the employee prompts Copilot Chat to simulate feedback from local partners, flagging potential issues with language, imagery, or messaging—increasing acceptance and impact and providing proactive improvement by anticipating challenges and enabling refinement before launch.

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Microsoft 365 Copilot Chat1

Sample prompt: Simulate stakeholder feedback for our localized program materials and flag any potential issues with language, imagery, or messaging.

KPIs

Opportunity to impact key functional area KPIs

How Microsoft Copilot can help improve expense ratios

The administrative expense ratio measures the percentage of an organization’s expenses that are being allocated to administrative costs. This helps measure the direct impact of a charity’s program relative to the cost required to run it to help donors identify high-impact charities.

How Microsoft Copilot can help increase volunteer retention

Measure the organization’s success with reducing attrition and increasing repeat volunteerism.

How Microsoft Copilot can help improve program impact

Define a program’s theory of change, monitoring and evaluation goals, and deliver impact faster.

How Microsoft Copilot can help improve fundraising ROI

Fundraising ROI is the ratio of net funds raised divided by fundraising costs.

1Access Microsoft 365 Copilot Chat at m365copilot.com, or the Microsoft 365 Copilot Chat mobile app and set toggle to “Web”.

2Access Microsoft 365 Copilot Chat at m365copilot.com, the Microsoft 365 Copilot Chat mobile app, or the Microsoft 365 Copilot Chat app in Teams, and set toggle to “Work”.

3AI Agents allow Copilot to access your organization-specific apps. In the past this would have required an API call to get data from a system of record.

The content in this example scenario is for demonstration purposes only. You should evaluate how Copilot aligns with your organization’s business processes, regulatory requirements, and responsible AI principles.