Microsoft Scenario Library Manufacturing Generate new product ideas

Available with: Microsoft 365 Copilot Chat

Manufacturing scenario: Generate new product ideas

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Scenario

With AI product teams can get assistance with research, ideation, and collaboration to quickly generate innovative solutions.

1. Customer insights

Use Copilot to analyze customer feedback. Perform sentiment analysis such as identifying common pain points and feature requests to gain a deeper understanding of customer needs and preferences.

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Microsoft 365 Copilot Chat1

Sample prompt: Summarize best practices for accelerating product design and optimization using AI in manufacturing. What Copilot features can help streamline this process?

Summarize recent market trends, competitor products, and consumer preferences from external sources—getting help to stay ahead of the competition by leveraging up-to-date market intelligence.

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Microsoft 365 Copilot Chat1

Sample prompt: Analyze recent customer feedback and suggest new product ideas or enhancements based on current trends and pain points.

Accelerate innovation and reduce time-to-market by generating a diverse range of ideas by asking Coplot to brainstorm new product ideas based on industry trends and market needs or suggest enhancements to raw ideas.

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Microsoft 365 Copilot Chat1

Sample prompt: Brainstorm a diverse set of new product ideas for our [industry], based on the latest industry trends. Also review these ideas [paste ideas if available] and suggest specific enhancements to make them more competitive.

Ask Copilot to summarize the conversations about the new product ideas. Collecting ideas from across various Copilot Chat conversations helps ensure all ideas are captured and evaluated efficiently.

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Microsoft 365 Copilot Chat1

Sample prompt: Draft a proposal for a new product concept using the following ideas and research notes: [paste ideas/research].

Save time by checking new ideas against current products in the market to create a unique product catalog.

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Microsoft 365 Copilot Chat1

Sample prompt: Check common websites for similar ideas or products. Have any of these concepts been implemented before?

Ask Copilot to draft an email to help provide a clear proposal based on the current set of ideas and related research.

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Microsoft 365 Copilot Chat1

Sample prompt: Summarize all recent chat and email conversations related to new product ideas for our team.

KPIs

Opportunity to impact key functional area KPIs

How Microsoft Copilot can help improve product time to market

Use Copilot capture customer needs and then support coordination of product development activities.
Boost productivity
  • Rapidly find information
  • Diagnose problems faster
  • Check for similar issues and resolutions
  • Quickly send follow-up communications

How Microsoft Copilot can help employee turnover rates

Retain critical plant and headquarters staff by improving the work/life balance of all workers by simplifying overhead tasks. Improve skilling to provide more growth opportunities and increase internal hiring.​
Improve quality of internal materials and processes
  • Improve job descriptions for further role clarity
  • Improve company meetings with summarization and recap
  • Completely focus during the meeting

How Microsoft Copilot can help customer satisfaction

Improve customer service performance with tailored LLMs for higher first-time call resolution. Improve customer communications whether through improved writing or improved call scripts.​
Incorporate feedback
  • Rapidly analyze customer feedback
  • Quickly create recommendations
  • Swiftly update scripts and processes
  • Create communications to socialize the changes

How Microsoft Copilot can help minimize scrap rate

Quickly identify quality issues by accessing and analyzing quality logs. Reduce the cost of any recall programs that are required with effective management and tailored responses.​
Speed problem resolution​
  • Rapidly find information​
  • Diagnose problems faster​
  • Check for similar issues and resolutions​
  • Quickly send follow-up communications​

How Microsoft Copilot can help supply chain performance

Use AI to generate evaluation criteria for new materials and suppliers. Review contracts to make the most effective deals and use AI analysis to evaluate supplier performance.
Speed data analysis and reporting​
  • Quickly analyze trends​
  • Generate informative charts​
  • Create strategy presentations ​

How Microsoft Copilot can help minimize production downtime

Use Copilot to analyze information from manufacturers apps to predict and prevent equipment failures, manage inventory levels and identify training that can help staff keep machines operating. 
Speed problem resolution​
  • Rapidly find information​
  • Diagnose problems faster​
  • Check for similar issues and resolutions​
  • Quickly send follow-up communications​

1Access Microsoft 365 Copilot Chat at m365copilot.com, or the Microsoft 365 Copilot Chat mobile app and set toggle to “Web”.

2Access Microsoft 365 Copilot Chat at m365copilot.com, the Microsoft 365 Copilot Chat mobile app, or the Microsoft 365 Copilot Chat app in Teams, and set toggle to “Work”.

3AI Agents allow Copilot to access your organization-specific apps. In the past this would have required an API call to get data from a system of record.

The content in this example scenario is for demonstration purposes only. You should evaluate how Copilot aligns with your organization’s business processes, regulatory requirements, and responsible AI principles.