Microsoft Scenario Library Human Resources Recruitment assistant agent

Available with: Copilot Studio

Human Resources scenario: Recruitment assistant agent

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Scenario

Using AI Agents to assist with recruiting

Identify and rank top candidates by analyzing job requirements, scanning talent databases, and refining search parameters based on recruiter feedback.

1. Job requirement evaluation

Evaluates job requirements, organization details, and predefined criteria.

Copilot Studio icon

AI Agent

Analyzes role details to define ideal candidate profiles and streamline search.

2. Internal talent search

Searches internal databases to uncover top talent.

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AI Agent

Surfaces qualified internal candidates to fill roles faster and promote retention.

3. External talent search

Searches external job platforms to uncover top talent.

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AI Agent

Scans external platforms to expand the talent pool and find top prospects.

4. Candidate pipeline generation

Generates a candidate pipeline based on qualifications, experience, and predicted interest.

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AI Agent

Builds a curated list of candidates based on fit, interest, and availability.

5. Renege probability prediction

Predict renege probability based on historical data and engagement patterns.

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AI Agent

Flags candidates likely to back out so teams can adjust engagement early.

6. Automated candidate engagement

Automate candidate communication with interview reminders and follow-ups.

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AI Agent

Sends timely follow-ups and interview reminders to keep candidates moving through the funnel.

KPIs

Opportunity to impact key functional area KPIs

How Microsoft Copilot can help average resolution times

Microsoft Copilot can help with self-service options for employees using HR systems which can reduce support requirements and increase employee satisfaction.​

Boost productivity​

  • Rapidly find information​
  • Diagnose problems faster​
  • Check for similar issues and resolutions​
  • Quickly send follow-up communications​

Custom Support Chatbots​

How Copilot can help reduce average issue resolution time​

Microsoft Copilot can help with lowering resolution times which in turn ​leads to increased productivity and higher employee satisfaction rates.​

Boost productivity​

  • Rapidly research service interactions​
  • Create first drafts faster​
  • Check for similar issues and resolutions​
  • Quickly send follow-up communications​

Reduce churn​

How Copilot can help increase benefit usage

Create improved interfaces for employees to learn about their benefits and improve registration processes.​

Create HR benefit campaign​

  • Generate news and announcements ​from your HR team or department​
  • Communicate policies and procedures for HR-related matters, such as benefits, payroll, performance, and compliance​

Improve the quality of benefit materials​

Improve benefits information sessions​

How Copilot can help improve eNPS scores

Employee Net Promoter Score (eNPS) is a valuable metric for assessing employee engagement. It measures how likely your employees are to recommend your organization as a great place to work to their friends or family. Microsoft Copilot plays a pivotal role in enhancing employee Net Promoter Scores (eNPS) by fostering a positive work environment and empowering employees.

Create internal feedback loop

  • Draft employee surveys
  • Analyze surveys to gain valuable
    insights employee sentiment

Automate repetitive tasks

Improve All Hands and Team meetings

How Microsoft Copilot can help reduce onboarding time

Reducing ramp up time is beneficial for everyone. It boosts employee confidence and engagement. It helps shorten the learning curve allowing employees to make an impact sooner.

Create onboarding materials

  • Use Copilot to draft training guides
  • Use Copilot to enhance employee handbooks

Improve onboarding process

How Microsoft Copilot can help employee turnover rates

Reducing the stress of everyday tasks by using Microsoft Copilot to reduce complexity and save time can help to improve employee satisfaction, which has been shown to improve retention.

Improve quality of internal materials and processes

  • Improve job descriptions for further role clarity
  • Improve company meetings with summarization and recap
  • Completely focus during the meeting

Improve employee collaboration

Create internal feedback loop

How Microsoft Copilot can help with hiring

Copilot can help HR streamline the hiring process by assisting with writing job descriptions, conducting interviews and drafting communications to candidates.

Improve quality of recruitment experience and materials

  • Improve job descriptions
  • Improve interviews with summarization and recap
  • Improve quality of emails and chats with candidates

Improve employee meetings

Inform market research 

1Access Microsoft 365 Copilot Chat at m365copilot.com, or the Microsoft 365 Copilot Chat mobile app and set toggle to “Web”.

2Access Microsoft 365 Copilot Chat at m365copilot.com, the Microsoft 365 Copilot Chat mobile app, or the Microsoft 365 Copilot Chat app in Teams, and set toggle to “Work”.

3AI Agents allow Copilot to access your organization-specific apps. In the past this would have required an API call to get data from a system of record.

The content in this example scenario is for demonstration purposes only. You should evaluate how Copilot aligns with your organization’s business processes, regulatory requirements, and responsible AI principles.