Inclusive banking for the future with Azure AI

In this Microsoft Cloud Executive Enablement Series episode, host Karuana Gatimu, Principal Manager for the Microsoft 365 Customer Advocacy Group, is joined by Anu Chawla, Senior Director of Partner Development. The conversation focuses on the impact of AI, particularly generative AI, in the financial services sector. Anu highlights how AI transforms customer experiences, making them more personalized, intimate, and relevant. The discussion touches on the challenges in the banking industry, the importance of responsible AI, and the role of technology in reaching unbanked populations globally.