Manufacturing scenario: Perform factory maintenance (simple version)
Available with: Copilot Studio Scenario level:
KPIs impacted
Production downtime
Supply chain performance
Value benefit
Cost savings
Increase revenue
Using Copilot to perform factory maintenance (simple version)
1. Assessment
Use Copilot to quickly access technical manuals, schematics, and repair histories, query them in natural language, and get responses including troubleshooting instructions.
Copilot Studio Agent
Benefit: Simplify access to repair information enabling faster and accurate issue resolution leading to reduced downtime.
2. Expert assistance
Use Copilot to identify the right expert for your problem based on a document of subject matter experts for each equipment type.
Copilot Studio Agent
Benefit: Perform faster and accurate diagnosis and resolutions aided by experts.
3. Safety compliance checklist
Copilot drafts a tailored safety checklist to ensure adherence to both equipment-specific as well as personal safety measures.
Copilot Studio Agent
Benefit: Improved safety compliance, avoiding accidents and compliance issues.
4. Repair instructions
Copilot can produce repair instructions in natural language and explain any instructions that are unclear.
Copilot Studio Agent
Benefit: Speed time to repair and help ensure that repairs are done correctly.
5. Document the work
Document job completion with structured forms or checklists, ensuring all necessary details such as actions taken, parts used, and time spent are accurately captured.
Copilot in Whiteboard
Benefit: Streamline documentation, ensuring accurate and comprehensive records that improve the agent’s ability to assist with future repairs.
1Access Microsoft 365 Copilot Chat at m365copilot.com or the Microsoft 365 Copilot Chat mobile app and set toggle to “Web".
2Access Microsoft 365 Copilot Chat at mm365copilot.com, the Microsoft 365 Copilot Chat mobile app or the Microsoft 365 Copilot Chat app in Microsoft Teams, and set toggle to “Work”.
3Copilot agents allow Microsoft 365 Copilot to access your organization-specific apps. In the past, this would have required an API call to get data from a system of record. The content in this example scenario is for demonstration purposes only. You should evaluate how Copilot aligns with your organization’s business processes, regulatory requirements, and responsible AI principles.
The content in this example scenario is for demonstration purposes only. You should evaluate how Copilot aligns with your organization’s business processes, regulatory requirements, and responsible AI principles.
