Microsoft Scenario Library Human Resources

Using Copilot in Human Resources

AI is transforming crucial tasks in Finance such 
as budgeting, forecasting, financial analysis, and corporate performance management.

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Use cases

Transform Human Resources use cases

AI is transforming crucial tasks in Finance such 
as budgeting, forecasting, financial analysis, and corporate performance management.

Learning & development

Generic training programs may lead to low engagement and misalignment with company goals across regions and functions.

Scenarios

BuyExtend

Compensation & benefits

Managing compensation and benefits without data-driven insights can lead to challenges to maintain fairness and competitiveness in the job market.

Scenarios

BuyExtend

Recruiting

Enable hiring teams to streamline candidate search and selection with a digital assistant that surfaces ideal matches, automates screening processes, and provides insights for better decision-making.

See how Motor Oil Group improved recruiting with Copilot here.

Scenarios

StartExtend

Day in the life

See how people can use Copilot to perform common tasks throughout their day to save time, generate value, and improve their wellbeing.

Scenarios

Extend

Employee engagement

Provide your employees and partners with a self-service conversation chatbot or digital assistant to resolve issues, complete HR tasks and access relevant knowledge articles, insights, or tools they need in their line of work.

Scenarios

BuyExtend

Talent management

Empower employees and people managers with a digital assistant to explore career opportunities, access skill-building resources, and manage development goals.

See how Adecco Group is using AI for carer development here.

Scenarios

Extend

KPIs

Opportunity to impact key functional area KPIs

How Microsoft Copilot can help average resolution times

Microsoft Copilot can help with self-service options for employees using HR systems which can reduce support requirements and increase employee satisfaction.​

How Copilot can help reduce average issue resolution time​

Microsoft Copilot can help with lowering resolution times which in turn ​leads to increased productivity and higher employee satisfaction rates.​

How Copilot can help increase benefit usage

Create improved interfaces for employees to learn about their benefits and improve registration processes.​

How Copilot can help improve eNPS scores

Employee Net Promoter Score (eNPS) is a valuable metric for assessing employee engagement. It measures how likely your employees are to recommend your organization as a great place to work to their friends or family. Microsoft Copilot plays a pivotal role in enhancing employee Net Promoter Scores (eNPS) by fostering a positive work environment and empowering employees.

How Microsoft Copilot can help reduce onboarding time

Reducing ramp up time is beneficial for everyone. It boosts employee confidence and engagement. It helps shorten the learning curve allowing employees to make an impact sooner.

How Microsoft Copilot can help employee turnover rates

Reducing the stress of everyday tasks by using Microsoft Copilot to reduce complexity and save time can help to improve employee satisfaction, which has been shown to improve retention.

How Microsoft Copilot can help with hiring

Copilot can help HR streamline the hiring process by assisting with writing job descriptions, conducting interviews and drafting communications to candidates.